Ultimately, ticketing systems are a means to support and help you deal with any issues/incidents in your organization, managing the incidents from the moment they’re captured through to their resolution.
Firewall Systems. Active Directory Domain Services. DNS/DHCP. File servers. Print Servers. Intranet Solutions. Windows/Linux Servers installation and management.
Installing and maintaining all Operating Systems. Guarantee that all PCs/Laptops/IMAC up and running 99.9% of time. Assisting stuff to perform their jobs effectively. Training Staff on all new technology as well as the in-house IT Services.
We are working in the same way with you. Assisting the growth of the business by consulting all related services. Guarantee the up time for all services. Delivering improvements plans to achieve the business objectives. Budgeting plans and purchasing processes.
Network Design and distribution points, VPN Services, Routers, Switches, LAN, WAN, Wireless Network, Cables, Network operations and management, Firewall, Network security applications.
Manage and maintain all In-House Telephony Systems, Call Centers Solutions, IP Phones (Avaya, Cisco, Grandstream, D-Link).
Determining the right CCTV setup for your business depends on several factors including size and architecture of your property. Working with you, we determine the right surveillance system to suit your needs perfectly.
FVirus detection across all levels, Data Backups and Disaster Recovery, Controlling all users access to the PC and the file servers, Controlling users’ access to the internet.